Extratar continues to worry Bose even in his temporary absence as everyone seems to ask about Extratar to the Bose. This time it was Helmet who wanted to know about Extratar. Bose explains to him that Extratar has left them to see how things happen in the real world offices. Helmet feels that their world is a bit unnatural as Bose has thought of taking a candidate who does not have a good track record. Bose replies that he took him because he learnt a strategy of retaining existing customers from the new recruit. To know what the strategy is, watch the 17th episode titled Loyal Customers, of the web series, Bose is always right!